Manage My Account
- How do I reset my passcode?
- How do I initiate an ACH transfer?
- How do I upgrade from an Essential to a Premier account?
- How do I update my phone number?
- How do I update my email?
- How do I update my app?
KH Card
- How do I sign up for my KH Card?
- KH Card Awards Information
- KH Card Eligibility and Requirements
- How do I delete my KH Card Account?
- How do I reset my PIN?
- What do I do if I lost my card or if it was stolen?
Transactions
- What is the ATM/cash back limit?
- How do I file a dispute?
- Why is my purchase being declined?
- Why has my recurring payment stopped?
- Why do I have pending transactions?
- What do I do if I notice an unauthorized or fraudulent charge?